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CUSTOMIZED TRAINING - PROGRAM DESCRIPTION

TITLE Influencing Skills

OVERVIEW The Influencing Skills workshop is designed to increase participants' effectiveness influencing others, particularly those over whom they have no formal authority.

The workshop introduces the Influence through Exchange Model and helps participants apply the model to their real-world influence situations. Participants learn how to be more effective influencing a wide variety of people by exploring the fundamentals and factors of influence, and examining communication styles by completing a Communication Styles Self-Assessment.

To learn more about this program, CONTACT US.

OUTCOMES As a result of completing Influencing Skills, participants will be able to:
  • Learn and apply a model for effectively influencing others
  • Analyze specific influence situations
  • Evaluate and develop influence strengths
  • Understand personal communication styles and the impact styles have on the ability to influence

  • TIMING 1 day

    OUTLINE Introduction to the Influence through Exchange Model
  • Analyzing the influence situation
  • Clarifying desired outcomes
  • Developing a mutually beneficial approach

    Developing relationships conducive to positive influence

  • Personal communication styles
  • Understanding communication styles
  • Interaction techniques

    Strategies for influence

  • Application of model and skills to participants actual influence situations
  • Development of influence strategies for difficult situations

  • ACTIVITIES
  • Group discussions
  • Small group exercises
  • Case studies
  • Role plays
  • Assessment

  • MATERIALS
  • Participant manual
  • Influence planner
  • Communication styles assessment
  • Handouts

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